Operating MANUAL

Operation Manual during COVID-19


The British Columbia Snowmobile Federation (BCSF) has developed a Best Practices
for operating while in a COVID-19 environment. This can be found here and is a working document, subject to change at any time. This document is a listing of specific procedures for Powder Mountain Snowmobile Club (“PMSC”). This document is also a working document, and subject to change at any time.


As appropriate, all staff must implement good personal hygiene and infection
control practices. These include but are not limited to the COVID-19 General Guidelines
from the Government of Canada.

  1. Wash your hands often with soap and water or use a hand sanitizer that contains at
    least 60% alcohol.
  2. Avoid close contact and practice physical distancing of at least 6’.
  3. Cover coughs and sneezes with a tissue or use the inside of your elbow.
    Immediately wash your hands.
  4. Do not touch your face unless you just washed your hands.
  5. Cover your mouth and nose with a cloth face cover when you cannot maintain
    physical distancing of at least 6’.
  6. Clean and disinfect frequently touched surfaces daily.
  7. Monitor Your Health and be alert for symptoms. Follow CDC guidance if symptoms develop.


There should always be an adequate supply of hand sanitizer, gloves, and masks on
hand. If this supply is running low, please contact the Booth Manager ASAP to replenish
the stock.


PMSC COVID-19 Safety Plan is to be shared with all staff before they return to work so
that they understand the steps you have taken to protect them and the public.

At the beginning of every day, the staff will be required to acknowledge that they
understand these policies and that they themselves are ok to work that day.

Prior to their first day the Booth Manager will orient all staff on COVID-19 including a
review of the risks, the protocols put in place, what the symptoms of COVID-19 are, and
the club’s current plan to minimize the risks. All staff must be fully trained on how to
complete proper disinfection, limit occupancy, cleaning frequencies, and the use of PPE.

When they return to work it is important to ensure that all equipment they will be using is
inspected, disinfected and ready to operate. Also, ensure that they are adequately
trained on using all equipment per the club’s operation policy.

Before you leave home to come to work

The symptoms of COVID-19 are similar to other respiratory illnesses including the flu
and common cold. They include:

  • Fever
  • Chills
  • Cough or worsening of a chronic
  • Shortness of breath
  • Sore throat and painful swallowing –
    Stuffy or runny nose
  • Loss of sense of smell or taste
  • Headache
  • Muscle aches
  • Fatigue
  • Loss of appetite
  • Diarrhea
  • Nausea and vomiting

If you have any of the above symptoms, have traveled outside of Canada in the last 14
days or have been in contact with anyone who is suspected of having COVID-19 please
stay home in self isolation/quarantine.

At the beginning of each workday and before you leave your home every Team Member
must complete the following survey that is located here. If you answered yes to any of
the questions included in the Self Assessment Tool you should stay home, self isolate and
follow the recommendations.

Do not come to work. Call the Booth Manager and let them know ASAP.

Team Member is Feeling Sick

If a Team Member is at work and is showing even mild symptoms of the previous listed symptoms for COVID-19 they should immediately close the Booth, contact the Booth Manager and return home to self isolate. Contact 8-1-1 or a doctor for further guidance
to get tested.

The Booth Supervisor will arrange to have the booth cleaned and disinfected

Team Member is Being Tested

If a Team Member has been tested or is waiting for the results of a COVID‐19 Test they
will be treated as a confirmed case and the employee will be removed from the
workplace and work schedule.

Other Team Members who may have been exposed will be informed and removed from
the workplace for at least 14 days or until the diagnosis of COVID-19 is ruled out by
health authorities.

The Booth Supervisor will arrange to have the booth cleaned and disinfected

Team Member has Tested Positive

If a Team Member tests positive for COVID‐19:

  • The Team Member will not be permitted to return to the workplace until they are
    free of the COVID-19 virus.
  • Any Team Members who work closely with the infected Team Member will also
    be removed from the workplace for at least 14 days to ensure the infection does
    not spread further into the workplace.
  • The Booth Supervisor will arrange to have the booth cleaned and disinfected

Team Member has Come into Contact

If a Team Member has come in to contact with someone who has COVID‐19:

  • Once the contact is confirmed, the Team Member will be removed from the
    workplace for at least 14 days or as otherwise directed by public health
  • Co-workers who may have come into close contact with the Team Member will
    also be removed from the workplace for at least 14 days.
  • The Booth Supervisor will arrange to have the booth cleaned and disinfected

Team Member Financial Support

If you are directed to stay home or are sick with COVID-19, your Supervisor will be in
touch with you immediately to provide you with guidance and support to assist you
throughout your leave. There are many government programs to assist Team Members
financially and emotionally through this time. Please refer to:

Team Member Mental Health Support

News and information about the spread of COVID-19 is coming at us quickly. It can be
hard to remain calm given all that is going on. Stress, anxiety, and depression are not
unusual for people of all ages. But there are things we can do as individuals and
collectively to deal with stress and support one another during these challenging times.
Here is some great information from the BC Government on Managing COVID-19 Stress,
Anxiety and Depression


Physical Distancing

As defined by the BC Centre for Disease Control, physical distancing means limiting
close contact with others. The current recommendation is to maintain two meters or six
feet between individuals.

All Team Members are to practice physical distancing as follows:

  1. Minimize interaction with customers and fellow Team Members whenever
  2. Keep at least two meters (six feet) distance between yourself and others.
  3. Do not shake hands with customers or Team Members, nod or wave instead.
  4. Restrict people from entering the booth to ensure that you can maintain your
    physical distance.

Hand Washing

Frequent and proper handwashing is encouraged as the best way of preventing all viral
respiratory infections and other illnesses. Since soap and water is not available at the
booth, use the provided hand sanitizer.


If a premise chooses to use gloves, Team Members should wash their hands thoroughly
before putting on the gloves. Wearing gloves does not exclude the need for washing

Team members are required to wash your hands each time gloves are taken on and off.

Non-medical (cloth) mask

Any mask or face covering that is made of at least two layers of tightly woven material
such as cotton or linen, is large enough to completely and comfortably cover a person’s
nose and mouth without gaping and can be secured to a person’s head with ties or ear

When worn properly, a person wearing a Non-medical mask can reduce the spread of
his or her own infectious respiratory droplets.

How to put on a Non-medical mask:

  1. Ensure the Non-medical mask is clean and dry
  2. Wash your hands with the provided hand sanitizer
  3. Ensure your hair is away from your face
  4. Place the Non-medical mask over your nose and mouth and secure to your head
    or ears with its ties or elastics. Adjust if needed to ensure the nose and mouth
    are fully covered. The mask should fit snugly to the cheeks and there should not
    be any gaps
  5. Repeat Step 2

Non-medical Masks Fit

Non-medical face masks should:

  • Allow for easy breathing
  • Fit securely to the head with ties or ear loops
  • Maintain their shape after washing and drying
  • Be changed as soon as possible if damp or dirty
  • Be comfortable and not require frequent adjustment
  • Be large enough to completely and comfortably cover the nose and mouth
    without gaping

Non-medical masks should not:

  • Be shared with others
  • Impair vision or interfere with tasks
  • Be made of plastic or other non-breathable materials
  • Be secured with tape or other inappropriate materials
  • Be made exclusively of materials that easily fall apart, such as tissues
  • Be placed on anyone unable to remove them without assistance or anyone who
    has trouble breathing

Cleaning/Disposing of Non-medical Masks

If you plan to reuse the mask, wash it before wearing it again. Change your cloth mask
as soon as it gets damp or soiled by:

  • Washing your hands with soap and water before taking off the Non-medical mask
  • Putting it directly into the washing machine or in a bag reserved for soiled masks
  • Washing following the manufacturer’s instructions
  • Washing your hands again with soap and water before touching your face or
    doing anything else
  • Non-medical masks that cannot be washed should be discarded and replaced as
    soon as they get damp, soiled or crumpled. After use:
  • Dispose of masks properly in a lined garbage bin
  • Washing your hands again with soap and water before touching your face or
    doing anything else
  • Do not leave discarded masks on the ground or elsewhere
  • Clean your hands with soap and water after emptying the wastebasket

Shift Preparation

When you arrive for your shift:

  • Team members must confirm to their supervisor that they have completed the
    self-assessment tool each morning before their shift to attest that they are not
    experiencing any of the COVID 19 symptoms.
  • All Team Members must wash hands with the provided hand sanitizer for at least
    20 seconds once they arrive at work, every time they enter and leave the Booth
    and every hour through their shift.

Cash Handling

Under no circumstances will you handle cash. If you must accept cash, please request
that the paying member have exact change and have them drop their cash themselves
into the Zip Lock bag. Under no circumstances should the Team Members have to
touch the cash.

It is important that all Team Members wash their hands after handling cash and before
they do any other tasks.


Time tracking will be collected on the PC and by using the Clover Flex. No paper
timesheets will be used this year.

Disciplinary Action(s)

It is expected that protocols in this document are followed by all Team Members.

  • All Team Member must give electronic acknowledgment that they have read this
    manual and understand the importance of following protocols.
  • Standard disciplinary actions, as per your club, will be enforced for failure to
    observe protocol.
  • Team Members have the right to refuse unsafe work. If they have reasonable
    cause to believe that performing a job or task puts them or someone else at risk,
    they must not perform that job or task. They must immediately notify the Booth
    Manager, who will then take the appropriate steps to determine if the work is
    unsafe and remedy the situation. If they still feel the work is unsafe please go to
    the WorkSafe BC resource on Refusing Unsafe Work for next steps.

Cleaning, Sanitizing, and Disinfecting Protocols

Facility cleanliness

All doors hands, counters, light switches, fuel handles and other high touch items must
be disinfected several times per day depending on the amount of use, with the following
suggested at minimum:

  • when you arrive first thing in the AM;
  • after lunch;
  • at the end of each shift.

Electronics and POS Equipment

For electronics such as POS equipment, keyboards, and computer mice remove
visible contamination if present.

  • Do not use aerosol cleaning sprays or wipes that contain bleach.
  • Clean the keys and the surrounding area by wiping them and keeping them wet
    for about three minutes if you’re looking to disinfect
    “wet” doesn’t mean soaking—you want to see moisture on the surface of
    the keys, but liquids shouldn’t be allowed to soak into the keyboard. If you’re
    using a wipe, you may need to squeeze out excess liquid.
  • let your keyboard rest for a few minutes while it dries off—and always make sure
    everything is 100% dry before powering back on.
  • Dry surfaces thoroughly after with a clean cloth or paper towel to avoid pooling of
  • Credit card terminals if touched by a customer for pin pad entry must be cleaned
    after every use.

Out House

The outhouse is to be restricted to booth staff only.
It is important that the outhouse is cleaned after every use.

  • door handles
  • Counter tops / sinks / basins
  • Toilets / paper dispensers / handwash areas